www.inbedwithyou.it (in the following also named the "Website") is provided and owned by CLAUDIOLAI SRL (in the following named “CLAUDIOLAI SRL”) with the registered address
Via Ippolito Pindemonte 63
Firenze, FI 50124
These sales and delivery conditions (in the following named as the ”Terms”) apply to all purchases of goods at the Website.
If you experience any problems with the Website or your order placed on the Website, please contact Customer Care services.
Tel.: -+39 055223507 phone hours from Monday to Friday 9am - 5pm (CET)
All rights reserved, CLAUDIOLAI SRL 2023.
ORDERING AND PAYMENT
You select the product(s) you want to buy and put them in your shopping cart. You can edit the contents of the cart right up to the time of order and you can continuously check the contents and price of the product(s). When you are ready to order, click "checkout" and choose your delivery and payment method. Any extra payments such as shipping or debit card charges is clearly indicated during the check-out process. By submitting an order, you accepts full responsibility for having checked that all the colours of the chosen product(s) and the size(s) is correct. Every submitted order shall be considered final.
When you place an order to purchase a product, you will receive an Order Confirmation by e-mail to show that your order has been received. The Order Confirmation e-mail is an acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, once you have received a ‘Confirmation email from us stating that we have dispatched your product. Therefore, In bed with yOu has the right to cancel your order in the event of technical problems, delivery failure, and other similar situations. If In bed with yOu cancels an order, you will be informed hereof and any payment or reservation made using a payment method will be returned/cancelled.
You can pay with the means of payment specified on our Website.
SHIPPING AND DELIVERY
We exercise the utmost diligence in accepting and processing your order and we endeavour to dispatch your order in the fastest possible time. Though we aim to deliver within the time frame, the delivery may take longer due to unforeseen events. In the unlikely event, the delivery time exceeds 30 days, you may cancel your order.
In bed with yOu guarantees a full refund for any returned product(s) in accordance with the section Right of Withdrawal, provided that all product(s) are returned in the same condition they were in upon your receipt in the timeframe of 30 days since the order has been processed. This means the product(s) should not have been damaged, soiled, washed, altered or worn (other than to try the product) and that any labels or tags should be intact.
Costs associated with returning items will be not covered from In bed with yOu.
If you have a complaint regarding faults in your received product(s), including damage incurred in transit, please let us know within a reasonable period of time from the point where the defect was identified by e-mailing our customer care service at email@example.com.
If you are returning faulty product(s), please contact our customer care service at firstname.lastname@example.org to get a pre-paid return label.
If you choose not to use the pre-paid return label (making you responsible for all costs associated with the return) please send the items to:
Via Ippolito Pindemonte 63
If the claim is justified, we will refund your reasonable shipping costs incurred when sending the product(s) back to us.